Frequently Asked Questions
What are the auction fees?
All fees can be found in the 'Essential Information' section of each auction.
When do I have to pay my invoice?
All invoices are due within 24 hours of the auction ending. Postage payments are due within 24 hours of being issued by email.
When do I have to collect my order?
You will be notified by email when your order is ready for collection. You have 3 days, excluding Sundays and Bank holidays, to collect. All collections must be pre-booked.
Can I have my items posted?
Yes, click HERE to see our postage details.
Can I view before bidding?
Yes, viewing is by appointment. Each auction is allotted viewing dates and times, these can be found in the 'Essential Information'section of each auction.
What if I live too far away to view?
Each lot has a contact button that can be used to ask questions about an item. We aim to respond within 3 working days.
Do you post to my location?
We ship nationwide excluding Ireland, Highlands and Islands.
Can I send my own courier?
If you wish to send your own courier, please contact us before bidding.
Are all items new?
Items are sourced from a range of places and can be in various conditions. Please ensure you read the item description for details on each lot.
Can I bring my kids when collecting?
No, children are not permitted on site for safety reasons. Customer who bring children on site may be asked to leave.
Can I combine postage on different auction invoices?
We are unable to hold items in order to combine invoice postage.