Frequently Asked Questions
View Our Video Guides On YouTube
+ What are the auction fees?
- All fees can be found in the 'Essential Information' section of each auction. This is in the top right hand corner of the auction page.
+ When do I have to pay my invoice?
- All invoice payments are due by 10am the morning after the auction ends. All sales have strict payment deadlines, if you are unable to pay by this time please email us at info@gaita-auctions.com.
+ When do I have to collect my order?
- Collection times for each order can be found in the auction details. If you are unable to make these times please email us prior to bidding at info@gaita-auctions.com.
+ Can I have my invoice posted?
- Yes, we offer postage as an additional extra. In order to keep costs as low as possible, all orders are weighted and you will be billed separately for the postage. Prices can be found in our postage section of the website. Email us once you have paid your auction invoice to make these arrangements.
+ Can I view before bidding?
- Yes, viewing is by appointment. Each auction is allotted viewing dates and times, these can be found in the 'Essential Details' of each auction in the top right hand side of the auction page.
+ What if I live too far away to view?
- Each lot has a contact button that can used to ask questions about an item. We aim to respond to all emails within 3 working days.
+ Do you post to my location?
- We ship nationwide excluding Ireland, Highlands and Islands.
+ Can I send my own courier?
- Yes we are happy to work with your courier providing they arrange to collect during our working hours.
+ Are all items new?
- Items are sourced from a range of places and can be in various conditions. Though we try to give a brief condition report for item, this is not always possible. Viewing prior to bidding is always advised.